Security Policy

Is Online Banking safe?

We have gone to great lengths to make sure your accounts and account information are safe. "Firewalls" are in place to prevent unauthorized access to our web site. Our security measures meet, or exceed, requirements established by various financial institution regulators and are subject to their examination.

Can other people see my account information?

No. Your account information is just as secure as in the bank. The bank requires the use of a browser with very high 128-bit encryption, which scrambles data between you and the bank, making it virtually impossible to decipher.

We recommend using either Firefox™ (version 11 or higher) or Microsoft Internet Explorer™ (version 8.0 or higher) for optimal viewing of this web site, and take advantage of secure interactivity with our site. If you are not using Mozilla Firefox or Microsoft Internet Explorer, you may wish to download either one now. Go to the bottom of this page, click on the one you want to download from the Internet and follow the instructions.

When sending information online this site automatically switches to a secure mode. This is evident by the "https" that will appear in the url as opposed to "http." If you are using Internet Explorer you will see a locked padlock at the bottom of your screen or on the address line when you are in a secure mode and an unlocked padlock when you are in an insecure mode.

Who has access to my account information over the Internet?

The only person, or persons, who can access your accounts are those with the correct user ID and password. It is very important that you keep this information confidential, and available only to those you wish to access your accounts. In order to maximize security, we have made it very easy to change your user ID and password information. It can be done on-line, from the Online Anytime home page by clicking on "reset" next to the password input box. This must be done when logging on for the first time, and can be done anytime you think it necessary to prevent unauthorized access.

What happens if I forget my ID or Password?

You are allowed 3 attempts to enter the correct password. If unsuccessful after the 3rd attempt, you will be locked out. You may call Customer Service, and with proper identification, your user ID can be provided to you over the phone and your password can be reset.

What happens if I forget to log-off?

There is a 10 minute time-out that will automatically log you off if there has been no activity on your session. You will have to log in again in order to access your accounts.

Password Security

To ensure password security, passwords are maintained and known only by you. Do not store passwords using computer software.

We also request that customers follow our online banking security guidelines while using online banking.

Please do not disclose your login ID or password to anyone, including staff members of the bank. No one from the bank will ever request such information from you for any reason. It is also a good idea to refrain from sending emails containing any private or personal information to anyone, including the bank. Also, please do not leave your computer while it is connected to online banking. This increases the risk that an unauthorized user will use your computer to access your accounts.

 


Microsoft Explorer

  • In Microsoft Explorer when browsing securely the browser will display a locked padlock icon at the bottom of its open window, which looks like this:

Firefox

  • In Firefox when browsing securely the browser will display a locked padlock icon in the toolbar of its open window, which looks like this:
 

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Site designed by Edison National Bank IS Dept.

 

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